Help

Welcome to Channelier HELP. The section aims at providing customers with the information on the marketplace, its features, benefits to sellers and buyers.

Sales
Buyers
Are you adding your first buyer ? Adding a buyer is easy. You can Add a buyer based on respective fields like Channel , Level (Manufacturer, Distributor, Retailer, Stockist, Customer etc.) and grade (A+,A or A- etc. according to their performance) etc. Just enter your buyer name and his email address and after that you only have to select the manufacturer name, Channel , level, grade and status. After clicking on Save button your buyer will receive an email containing the details of your relation with him. If he is new at channelier then he also got an username and a password for login.
You can filter and customize your search results to find exactly what you want. You can look up for your buyers using buyer organization name and manufacturer name. To filter your search results: Type your buyer organization name or select manufacturer name or both into respective search bars and click the "Search" button to generate a list of results matching your criteria. If the organization you are looking for is not displayed, you can either vary your criteria and search again or, if you are sure the organization does not exist, click the "ADD BUYER" button near the top-right corner of the screen to add it.
Clicking on the catalog button will show you different products which you can sell to different organizations. To place a product in shopping cart, click the "ADD TO CART" button. You can also add products to your Wishlist and you can also compare different products with each other. You can access your cart by clicking the shopping cart icon at right side. You are then free to add products and return later to your cart. After adding products to your cart, click the checkout button and confirm order, your buyer receive an email containing the details of order.
You can see the list of all orders received from your buyers and also filter them based on Order ID, date, name of the buyer, total amount and the current status of Orders. Choose an Order you want and click View button at right to see all the details of that order. You can also change the status of order or put a comment related to that order.
You can see the list of all enquiries made by your buyers about different products and also filter them based on enquiry id, organization, total amount, and the date added. Choose an enquiry you want and click View button at right to see all the details of that enquiry. You can also place an order or put a comment related to that enquiry.
You can see a list of all the payments received from your buyers and filter them on basis of on Order ID, date, name of the buyer, payment amount and mode of payment. Choose any transaction you want and click View button at right to see all the details of that transaction. You can also add a payment of a buyer by clicking the " + " button appeared on the top right corner.
Sellers
Clicking on select seller will show you the different products which you can buy from the respective seller. To place a product in shopping cart, click the "ADD TO CART" button. You can access your cart by clicking the shopping cart icon at right side. After confirming order, your seller receive an email containing the details of order.
You can see a list of all orders made by you and filter them on basis of Order ID, date added, seller name, employee, total amount and status. Choose an Order you want and click View button at right to see all the details of that order. You can also return your product by clicking the "return" button appeared on the right side of that product.
You can see the list of all enquiries made by you on different products and filter them on basis of enquiry ID, organization, total amount and date added. Choose an enquiry you want and click View button at right to see all the details of that enquiry. You can also place an order or put a comment related to that enquiry.
You can see a list of all the payments made from your side and filter them on basis of on Order ID, date added, name of the seller, payment amount and mode of payment. You can also see a total box which gave you the total amount of money of all the payments mode till now. Choose any transaction you want and click View button at right to see all the details of that transaction.
You can see a list of products purchased from your sellers or buyers and filter them on basis of product name and manufacturer name. There is also a legend appeared on the top right corner who tells you about which prices are MRP and which prices are set by you and which prices are suggested by manufacturer.
You can see a list of products owned by you and also alter their prices down the line. You can also filter them on basis of product name and manufacturer name. There is also a legend appeared on the top right corner who tells you about which prices are MRP and which prices are set by you and which prices are suggested by manufacturer.
You can see the quantity of each product you own and also alter make products available for organizaions of your choice. You can also filter them on basis of product name.
You can see your order report about how many orders and products you receive till now. You can also filter them on basis of Start date, End date, Group by(according to years, months, weeks or days) and status of order.
You can see your tax report about how much tax you paid till now. You can also filter them on basis of Start date, End date, Group by(according to years, months, weeks or days) and status of order.
You can see your purchased products report about how much quantity of products you receive and the total sum of amount you paid till now. You can also filter them on basis of Start date, End date and status of order.